Effective Date: June 2, 2025
Maid Love respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and payment information.
Booking Information: Service requests, dates, preferences, and any notes you provide.
Website Data: IP address, browser type, pages visited, and interactions with our site (via cookies or analytics tools).
2. How We Use Your Information
We use the information you provide to:
Deliver and manage your cleaning services
Process payments securely
Send confirmations, updates, and reminders
Respond to customer service inquiries
Improve our website and services
We do not sell or rent your personal information.
3. Payment Security
All payment transactions are processed through secure, PCI-compliant providers. We do not store your full credit card information on our servers.
4. Cookies & Tracking
We may use cookies to enhance your browsing experience and track site performance. You can disable cookies in your browser settings at any time.
5. Third-Party Services
We may use third-party tools for scheduling, communication, and analytics. These services are required to protect your data and only use it for agreed-upon purposes.
6. Your Rights
You may:
Request access to your personal data
Ask us to update, correct, or delete your information
Opt out of promotional emails at any time
To make any of these requests, contact us at [support@maidlove.com].
7. Data Retention
We retain your information only as long as necessary to fulfill the purpose of your interactions with us, comply with legal obligations, and resolve disputes.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
9. Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.
Contact Us
If you have any questions or concerns, please reach out:
hello@maidlove.com
770-862-5694